Electronic Commmerce

Decision Maker Survey:

E-Commerce Data Report (Establishment Survey): Download as Acrobat file0.6 MB

Use of E-mail in Europe 1999 & 2001

Access to the internet Europe 99 & 00

Use of Intranet

Use of video-conferencing

Use of call-center

Access of majority of staff to external e-mail

Access of majority of staff to the internet

Access of majority of staff to intranet

Presence on the Internet or other online services

Usage of online services for procurement

Most important barriers to online sales

Most important barriers to online procurement

Type of E-commerce users 1999

Type of E-commerce users in Europe 1999-2001

Purpose of internet/ online service presence: Advertising and marketing

Offering information online with charge in Europe 1999 & 2001

Use of online services for making sales online in Europe 1999 & 2001

Use of online services for making sales online (in % of all online establishments)

Online data exchange with suppliers/ customers in Europe 1999 & 2001

Joint business processes online in Europe 1999 & 2001

"No need" as the main reason not to sell online

"No need" as the main reason not to use online-procurement