Bakos, Yannis (professor of management at the Leonard N. Stern School of Business
/ New York University) about electronic commerce research:
"Towards
Friction-Free Markets: The Emerging Role of Electronic Marketplaces on the
Internet" / August 1998,
"Reducing Buyer
Search Costs: Implications for Electronic Marketplaces" / Decembre 1997,
"An Exploratory Study of the Emerging Role of Electronic
Intermediaries" / Spring 1997.
Further information and studies can be found on his homepage.
Block, Michael and Segev, Arie (University of California) & Pigneur, Yves (University of Lausanne): "On the Road of Electronic Commerce" / March 1996
Cato Institute´s Conference on "The Future of Money in the Information Age" / May 23, 1996
First Surf (online-magazine) presents the Internetshopping Report 2000. (in German)
"Fisher Center for IT and Marketplace Transformation" of the University of California/ Berkeley: "Procurement 2000 / Business-to-Business Procurement in the Next Millennium".
Fraunhofer-Institut informs about the use of media in the future concerning the private sector (in German)
"IMAFDI - Internet Marketingtips für Diplomanden" :diploma theses on e-commerce and e-payment
IntelliQuest Information Group study about consumers´ e-commerce activity / Novembre 19th, 1998
Kalakota, Ravi (Xerox Assistant Professor of Information Systems): "The Impact of Cybercommunications on Traditional Financial Services"
Kollmann, Dr. Tobias (University Professor): "Elektronische Marktplätze: Spielregeln für Betreiber" / 1998. More articles and results of research studies about e-commerce on his homepage.
Noam, Eli M. (Professor of Finance and Economics): "Electronics and the Dim Future of Banks" / January 1996
TechConsult Kassel (a survey by on behalf of the magazine Impulse and IBM): "Internet und E-Business-Einsatz im bundesdeutschen Mittelstand" (in German)
Werner, Ulrich (lawyer): "Selling on the www: Legal problems concerning German companies' commercial websites" (in German)
Wilson, Dr. R.F. (e-commerce consultant): Research Room - A large collection of articles, links and resources on e-commerce.
The Center for Research in Electronic Commerce, UT-Austin, publishes a newsletter: Electronic Commerce News.
CIO Magazine gives an extensive overview on electronic commerce vendors/ solution providers with short descriptions and links, contributions on the topic, electronic commerce industry groups and associations and an online forum on relevant aspects of electronic commerce.
The Computer Technology Research Corp. publishes a monthly newsletter with topics such as electronic commerce, Internet, Intranet etc.
Eye on IT is a newsletter published on a weekly basis with many interesting observations also on the subject of electronic commerce.
Roger Clarke's search service on electronic commerce offers access to publicly available material on links to useful sources of information.
Different informations about e-commerce ( e.g. solutions, advices ) can be found at entry.de, a DFN-CIS`s project of the university of Berlin.
The online-magazine First Surf represents a users` opinion poll concerning customers, products and future expectations: the "Internet Shopping Report 98/99". (in German)
Electronic Commerce World reveals a view of conferences, books, hot links, seminars and magazines about this subject.
FT Information Technology: Monthly nwsletter on information and communication technology with special sector on e-commerce, published by the makers of Financial Times.
NUA - A very comprehensive overview of Internet-related surveys and statistics.
Several statistics from the National Statistical Institute about each of the 15 Member States of the European Union are collected by the Statistical Office Eurostat.
Some facts about the development of the World Wide Web since 1991 have been collected by IBM.
An overview over the e-commerce in numbers is presented by Staffnet Services.
How man individuals are online and where? Up-to-date answers to this and related questions can be found at International Communications´ Headcount.com. Also check out Internet Indicator.
Press releases of all major players in the Internet market are collected on the website of Nua Ltd.
The OECD has published a number of influential and well-researched reports, among them "Business-to-Consumer Electonic Commerce" and "The Economic and Social Impacts of Electronic Commerce".
The Internet Demographics Benchmark Series (a survey on Internet use which is conducted several times each year) is a project by the CommerceNet consortium together with Nielsen. Management summaries are available for free.
Market research companies that specialize on the online market:
Consultancies that specialize on electronic commerce. All of them have made some research reports available to the general public:Differences in Internet usage across major European markets can be researched in a study by NOP Research Group (click your way through to "survey results" : "Internet surveys".
Cyber Cash Inc. develops Internet payment devices. Its website includes a large section with statistics on Internet usage patterns. The same holds true for the website of Cyber Dialogue a company that provides Internet Database Marketing solutions.
Marketing Answers Ltd. claims to offer the world's largest archive of surveys (market trends and developments) called "Market-Zone".
TIMER - "The Interactive Management & Economics Resources".
Statistics Toolbox is the survey section of leading magazine Internet World's website.
Project Atlas - The World´s Largest Web Survey.
A selection of case studies at IBM's website shows solutions to typical e-business challenges.
eTrust is a study about consumer protection issues concerning e-commerce.
Internet Advertising Resource Guide of admedia.org.
John Sacher´s report "Ecommerce: Opportunities and Challenges for Government" adresses to the government in order to maximize the possibility to create new jobs and businesses related on the development of ecommerce.
KITE - Knowledge and Information Transfer on Electronic Commerce is part of the G8 pilot project 'A Global Marketplace for SMEs' and was set up as a tool for technology transfer to small and medium enterprises. The website includes a great number of case studies, most of them from Europe.
OECD's "Guidelines for Consumer Protection in the Context of Electronic Commerce" from December 1999.
The official Electronic Commerce Website of the European Union is a useful starting point for researching EU-supported projects and the political debate surrounding e-commerce at the EU level. Part of it is the "Guide on Projects in Electronic Commerce", a book by the EU Commission, which describes projects on electronic commerce, carried out under the 4th framework of programmes with EU support.
e-gateway is an e-commerce information project for small and medium enterprises in Europe. Besides getting access to lots of general information, users can search for e-commerce solution providers in an extensive online database.
CONDRINET strategies in global networks - was initiated by the European Commission and realized by Gemini Consulting. The study deals with the driving forces behind the development of a network economy in Europe.
"Best Business Web Sites" is an assessment of SME´s websites. An extensive research report is online.
Netzwerk Europäische Medienkompetenz (NEM) is a joint project of the European Institute for Media and the European Center for Media-Competence. A number of online reports give an overview over national initiatives and projects dealing with media competence.
Projects and Initiatives in Australia
New Silk Road is Australian government's e-commerce report: "The use of Electronic Commerce by Australian business."
Noie (The National Office for the Information Economy) presents several
projects with information and solutions on e-commerce, e.g. projects on
banking online,
e-health,
information technology on line,
legal framework,
pharmaceutical e-commerce & communication,
IT & T skills and
SMEs.
There is also a report with forecasts: E-commerce: Beyond 2000
Projects and Initiatives in Austria
Working Group of the Austrian Computer Society (in German) builds a common platform for the analysis and development of e-commerce concepts.
A database of telematic project is the Austrian Platform for Telematics Applications.
Projects and Initiatives in Belgium
The Federal Office for Technical, Scientific and Cultural Affairs presents a programme which includes operational and mangagement co-ordination: Multiannual (1993-1997) Action Plan of Scientific Support to the Diffusion of Telecommunications
Projects and Initiatives in Canada
The website of the Task Force on e-commerce gives information on Canada's Electronic Commerce Strategy and outlines the various initiatives.
ECC - Electronic Commerce Canada Inc. is composed of leading players from the public and private sectors. It provides a forum for sharing information and providing the opportunity to network.
Projects and Initiatives in Denmark
The Ministry of Research website is a useful starting point for finding information on public e-commerce projects and initiatives.
Projects and Initiatives in Finland
Tekes - Technology Development Centre is a national organisation that promotes technological research and development and offers channels for co-operation with companies, universities and research institutes within Finland as well as internationally.
The French government´s programme PAGSI will democratise the use of ICTs and the Internet. It concentrates on following priorities: education, arts, the modernisation of public services, businesses and e-commerce, research and innovation, law-making.
The Ministry of Economics & Finance gives various information on e-commerce (in French).
Educational initiatives
EDUCASOURCE (in French) is a website about electronic resources for the benefit of all teachers: teaching products and information sources.
EDUCNET - a website for multimedia in education - connects people involved in education. Subjects are new information and communication technologies and the development of adequate methods.
Rapport du groupe de travail présidé par M. Francis Lorentz is a report written for consumers, enterprises and every other involved person (The Lorentz Report, January 1998).
Projects and Initiatives in Ireland
Forfás - National Information Society Strategy and Action Plan wants to place a strategy to derive maximum benefit from the Information Society for Ireland.
Ireland´s Perspectives on the Information Society as seen by the Government.
Projects and Initiatives in Italy
Italian Prime Minister´s Office informs about its Action Plan for the Information Society.
The Ministry of Industry, Trade & Crafts has set up a Permanent E-Commerce Observatory (in Italian).
ECom's website promotes the New Electronic Commerce Promotion Council of Japan founded on January 4th, 2000.
Basic Guidelines on the Promotion of an Advanced Information and Telecommunications Society and A Japanese Initiative in promoting Electronic Commerce from the Prime Minister's Official Residence.
Projects and Initiatives in the Netherlands
The Ministry of Economic Affairs has commissioned a scientific paper on the development of Dutch e-commerce.
Projects and Initiatives in New Zealand
The Goverment's e-commerce site wants to help remove barriers and allow e-commerce to flourish.
The Ministry of Economic Development is responsible for the coordination of e-commerce policy across goverment agencies to ensure that regulation facilitates its growth and does not create barriers and costs to business.
Projects and Initiatives in Spain
Global Electronic Commerce is a website that promotes e-commerce initiatives, documents and academic papers and additionally a so-called "e-commerce laboratory".
Promoting European Mediterranean E-Commerce, eumednet is a research project initiated by the University of Málaga. (in Spanish)
Projects and Initiatives in Sweden
National Level
An organisation on national level is GEA which introduces and promotes e-commerce in public and private sector.
SWIT-project (Sweden Information Technology) is a non-profit association that educates 10.000 unemployed persons within the area of ITC. Its aim is to solve the lack in competence in this area. (in Swedish)
KT@SME (in Swedish) is a project from NUTEK - the Swedish National Board for Industrial and Technical Development - which intends to promote the use of ITC for SMEs by identifiying what kind of support they need from the public sector.
Stockholm Challenge Award invites IT-projects from all over the world to take part in the world´s most extensive IT prize of its kind.
Local and Regional Level
AC-net - a regional telecommunications network that connects all municipalities in the county. It is a fast and inexpensive solution. (in Swedish)
An international ICT-project "IT-Bridge" works in collaboration with Denmark and Germany to make local companies more competitive.
SMELINK is a major Internet project to increase the competitiveness of SMEs. The idea is to build a platform for companies to find new partners and business opportunities.
EC in Norrbotten (in Swedish) on the one hand introduces e-commerce to the companies already selling to the public sector and on the other hand creates good conditions for companies to sell products and services via the Internet.
Blekinge has become an important region for ICT because of its projects Elektroniska affärer and BIT-Världshus.
IT for All is an initiative designed to help people understand and exploit the benefits of new Information and Communication Technologies in their everyday lives.
Trade UK focusses on those companies wishing to do business with the UK, which includes links to relevant British Government and Institution web pages.
Government-backed enterprise zone is the gateway to business information on the www for UK companies.
e centre uk is an association for standards and practices in Electronic Trade - the site gives pointers to other associations dealing with e-commerce.
The International Benchmarking Study 1999 intended to compare levels of ownership, usage and understanding of information and communication technologies (ICTs) by companies in the UK with those in Germany, France, Japan, Italy, Canada and the US. The annual survey is conducted on behalf of the UK government.
A Framework for Global Electronic Commerce is a design by the Clinton Administration for a global electronic commerce policy.
The Department of Commerce held a public conference (May 25/26, 1999) to review the Digital Economy and examine the agenda for future research.
President Clinton´s speech (April 17, 2000) on "working to motivate young people to "GET CONNECTED" and to bring digital opportunity to all Americans".
Approval Safe Harbor Privacy Arrangement, initiated by the US Department of Commerce to bridge the differences between EU and U.S. approaches to privacy protection. Through an exchange of documents, the Arrangement enables the EU to certify that participating U.S. companies meet the EU requirements for adequate privacy protection.
A bilateral initiative between the USA and Colombia was signed with the intention to work together to promote e-commerce by setting up favorable conditions for its widespread use. It is a new cooperative effort to give opportunities for US and Colombian entrepreneurs: Joint Statement on e-commerce.
E-commerce Small Business Summit - A Conference in Washington DC (June 23, 2000) on providing small business owners with the information to help develop a strategic framework for participating in the new digital economy and evaluate potential solutions.
The US Department of Commerce is inviting 5-10 SMEs to participate in a joint US Government and private sector Business Delegation to a series of APEC meetings (June 19-23, 2000). Subject is the the growth and development of SME´s in the digital economy.
The COMDEX Conference (April 18, 2000) was held to challenge high-tech companies to take a leadership role in bridging the digital divide to all communities, families and youth.
Commerce Secretary W.M. Daley started his Closing the Digital Divide tour to point out the issue and promote efforts to close the technology gap with a visit to the Ralph Bunche School in Harlem in one of the least connected school districts in the New York Area.
The US Department of Commerce awards $328,245 grant to Operation Hope, Los Angeles, CA, to help small, disadvantaged businesses become involved in global e-commerce.
Meeting the Challenge (May 30-June 1, 2000) is a three-day-meeting with over 1,000 participants including economic development specialists, planners, non-governmental organizations, community based organizations and elected officials; also a number of high profile public and private sector speakers and presenters.
More information about administration initiatives on issues surrounding the so-called Digital Divide: Closing the Digital Divide
The Departement of Commerce's Electronic Commerce Policy and the NTIA (National Telecommunications and Information Administration) concerning the information technology issues.
Private Sector Initiatives:
Alliance for Global Business (AGB) coordinates the leading international trade associations. It represents the bulk of e-commerce in almost all countries in the world including the AGB Global Action Plan for E-commere.
CommerceNet is the premier industry association for Internet Commerce launched in Silicon Valley/California. Its interest is to look for next innovations in e-commerce.
GBDe (Global Business Dialogue on e-commerce) is a response to the need for international coordination providing clear solutions to obstacles in online economy.
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The initiative "Tausend ans Netz" of the IHK Ulm. (in German)
The "Electronic Mall Bodensee" sees itself as a platform for information exchange in the Bodensee region, from where goods and services can be offered or requested by anyone at any time. (in German)
The top associations of the Saxon economy have initiated the Saxon initiative "Electronic Commerce". The initiative is jointly carried by the Saxon Staatsministerium für Wirtschaft und Arbeit [State Ministry for Economy and Labour] and the Wirtschaftsförderung Sachsen GmbH.
The ARD-/ZDF-online-studies website presents data and background information about usage of online services in Germany. (in German)
The Land Nordrhein-Westfalen has set up an information marketplace called Electronic Commerce Infonet, to help the regional economy in e-commerce matters. Together with partners from the private economy, it gives away the e-Com Award NRW for innovative e-commerce applications from companies based in the region (in German).
E-Commerce competence centers in Germany's "Länder" (altogether 27): (Websites are in German)
Baden-Württemberg:
ECC
Stuttgart-Heilbronn
KECoS (Schwaben)
ELCO Suedwest (Karlsruhe -
Landau)
Bayern:
ZEGO (Oberbayern)
KEGOM (Ober- und
Mittelfranken)
MECK (Mainfränkische
Region)
Berlin und Brandenburg:
eCOMM
Berlin-Brandenburg
KEGO (Oderland)
Bremen:
CeCNW (Nord-West)
Hessen:
BIEG Hessen
ECCN
ecommerce-center-Nordhessen
EC-M (Mittelhessen)
Mecklenburg-Vorpommern:
ECCOM
Niedersachsen:
begin (Region Hannover und
Braunschweig)
RECO (Osnabrück)
Nordrhein-Westfalen:
ACC-EC (Aachen)
EC-Ruhr
KompEC Bonn / Rhein-Sieg
Rheinland-Pfalz:
KLICK
Saarland:
KEG Saar
Sachsen:
mdc ecomm (Bereich
Leipzig)
SAGeG
Sachsen-Anhalt:
mdc ecomm (Bereich
Halle-Dessau)
MD-ECZ
(Magdeburg)
Schleswig-Holstein:
EC-SH
Thüringen:
TheCK
DeMeS (Development of Media Services): joint project supported by the BMBF as a priority measure of the initiative "Dienstleistungen im 21. Jahrhundert" [Services in the 21st Century] and as such also includes the subject matter "Electronic Commerce".
AWBL Außenwirtschaftsberatung zur Absatzförderung für Klein- und Mittelbetriebe [advice on foreign trade and investment for the increase of trade for small and medium sized businesses] supports German SMEs in approaching new markets via the Internet.
bfai ( Bundesstelle für Außenhandelsinformation ): Market information about all important national markets in the world can be accessed online. (in German)
Sicherheit im Internet: Initiative of BMWi for promoting and discussing security on the Internet.
Educational initiatives like the "IT-Aktionsprogramm" (in German) of the Federal Government set a target for schools to be equipped with PCs and Internet connections by 2001. The most important technology-related educational initiative (by the Federal Ministry for Education and Research & Deutsche Telekom AG) is "school to the net".
Some company leaders including IBM, Hewlett Packard and Alcatel form the Init@tive D21. A publication from January 2000 explains the objectives of the most important initiative of German private sector.
Baden-Wuerttemberg Connected e.V. is an initiative of a network of industrial corporations that intends to make Baden-Wuerttemberg the leading German Internet region.
Global initiatives where some German corporations are involved: TransAtlantic Business Dialogue TABD and Global Business Dialogue for Electronic Commerce.
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