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ECaTT Final Report |
This report results from an original attempt to monitor on real time a fast developing and dy-namically evolving situation on electronic commerce and tele-working. It is highly informative in this context. It also enables a more structured effort on what should be measured, what can be measured and how. Learning from the results and of their limitations are both equally valuable.
Since the launch of this project, there has been an increasing awareness about the need to have statistical indicators on the digital economy available, which resulted into explicit calls for proposals in the IST programme. As a result, a number of new projects have been recently launched in this domain, maintaining and strengthening the efforts.
Further importance is attached to this work with the need to support the eEurope initiative with benchmarking exercises and quantitative data. The publication of the ECaTT project results is a timely and direct contribution to benchmark progress on key issues of the eEurope Action Plan, adopted during the Feira Summit on 20 of June 2000.
2.95 MB
A printed and bound copy of the final ECaTT report can be obtained from: athanassios.chrissafis@cec.eu.int
1.1 Telework and E-commerce: Two Central Pillars of the Information Society
1.2 Telework in the 1980s and 1990s
2.1 Defining Telework for Measuring
2.1.1 Home-based telework
2.1.2 Supplementary telework
2.1.3 Centre-based telework
2.1.4 Mobile telework
2.1.5 Telework by self-employed in SOHOs
2.1.6 Combinations of different kinds of telework
2.2 Defining E-Commerce for Measuring
2.2.1 Constituents of the definition: technological level
2.2.2 Constituents of the definition: processual level
2.2.3 Constituents of the definition: participant level
2.3 Methodology
2.3.1 Surveys
2.3.2 Case Studies
3.1 Key Survey Findings
3.1.1 How many teleworkers?
3.1.2 Types of Telework and Their Interrelationship
3.1.3 Who Is Teleworking?
3.1.4 The Supply of Teleworkplaces: Establishments Applying
Telework
3.1.5 Teleworkability and Interest in Telework
3.2 Key Facts in Charts
3.2.1 Population Survey
3.2.2 Establishment Survey
3.3 Key Case Study Research Findings
3.3.1 Introduction
3.3.2 Types of New Ways of Working/ Telework
3.4 The Way Ahead: Factors Promoting and Inhibiting
Telework
3.4.1 Potential
3.4.2 Promoting Factors
3.4.3 Constraining Factors
4.1 Key Survey Findings
4.1.1 Supply and Demand by Establishments
4.1.2 Demand by the General Population
4.2 Key Facts in Charts
4.2.1 Establishment Survey
4.2.2 Population Survey
4.3 Key Case Study Research Findings
4.3.1 Introduction
4.3.2 Types of E-Commerce
4.4 The Way Ahead: Factors Promoting and Inhibiting
E-Commerce
4.4.1 Potential
4.4.2 Promoting Factors
4.4.3 Inhibiting Factors
5.1 Overview of national differences in market liberalisation
5.2 Overview of national policies and initiatives
5.2.1 Denmark
5.2.2 Finland
5.2.3 France
5.2.4 Germany
5.2.5 Ireland
5.2.6 Japan
5.2.7 Netherlands
5.2.8 Spain
5.2.9 Sweden
5.2.10 Switzerland
5.2.11 USA
6.1 Generic Recommendations
6.2 Telework
6.3 Electronic Commerce
1 ECaTT General Population Survey Questionnaire
2 ECaTT Decision Makers Survey Questionnaire
3 Interview protocol and reporting structure for ECaTT case studies
3.1 Introduction
3.1.1 Approach taken to the protocol and the report format
3.1.2 Structure of the protocols
3.1.3 Instructions for using the protocols
3.2 Protocol for teleworking cases
3.3 Protocol for e-commerce cases
3.4 Reporting structure for teleworking and e-commerce cases
4 LIST OF ECATT CASE STUDIES
4.1 Telework and new ways of working
4.1.1 Denmark
4.1.2 Finland
4.1.3 France
4.1.4 Germany
4.1.5 Ireland
4.1.6 Japan
4.1.7 The Netherlands
4.1.8 Spain
4.1.9 Sweden
4.1.10 Switzerland
4.1.11 United Kingdom
4.1.12 USA
4.2 Electronic Commerce
4.2.1 Denmark
4.2.2 Finland
4.2.3 France
4.2.4 Germany
4.2.5 Ireland
4.2.6 Japan
4.2.7 The Netherlands
4.2.8 Spain
4.2.9 Sweden
4.2.10 Switzerland
4.2.11 United Kingdom
4.2.12 USA