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Conditions for the Development of New Ways of Working and Electronic Commerce in Sweden

by:
Kalevi Pitkänen, Ewa Thorslund

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Contact
empirica

Gesellschaft für Kommunikations- und Technologieforschung mbH, Oxfordstr. 2, D-53111 Bonn

Tel.: (+49 02 2) 9 85 30-0, Fax: (+49 02 28) 9 85 30-12, Email: info@empirica.com, http://www.empirica.com, http://www.ecatt.com, Contact: Werner B. Korte

Table of Contents:   complete version

0. INTRODUCTION

1. Policy Background in Sweden

1.1 Telecom liberalisation, tariffing, availability etc

1.1.1 Internet access policies and tariffs

1.2 National strategies
1.3 National initiatives
1.4 Local and regional initiatives

2. ECaTT - Electronic Commerce and Telework Trends: Benchmarking Progress on New Ways of Working and New Forms of Business across Europe

2.1 Background

3. The main ECaTT findings on Electronic Commerce in Sweden

3.1 PC and e-mail usage, Internet and online services access and use in households

3.1.1 Division between sexes, ages and educational level:

3.2 Online activities with relevance for electronic commerce by households: Online shopping and banking

3.2.1 Online banking
3.2.2 Barriers to online shopping
3.2.3 Advantages of online shopping

3.3 E-mail, Internet and online services access and use by establishments
3.4 Online and electronic commerce activities by establishment

3.4.1 Barriers to online sales and online procurement

4. The main ECaTT findings on Telework in Sweden

4.1 Telework from the employees point of view

4.1.1 Divisions between gender, age and educational level

4.2 Telework from the establishments point of view

4.2.1 Time of practice
4.2.2 Small projects, but managers are willing to extend
4.2.3 Management and telework

4.3 Barriers for telework

5. Conclusions

5.1 Electronic commerce
5.2 Telework

6. Recommendations

6.1 Awareness raising
6.2 Education
6.3 Pilot programs
6.4 Government policies
6.5 Telecommunications policy and pricing
6.6 Possible use of incentives

7. Projects and initiatives in SWEDEN on TELEWORK

7.1 Projects and Initiatives in Counties of Sweden
7.2 Projects and Initiatives by Trade Unions, Associations and Organizations

8. Projects and initiatives in SWEDEN on ELECTRONIC COMMERCE:

8.1 Projects and Initiatives at National Level
8.2 Projects and Initiatives in Counties of Sweden
8.3 Projects and Initiatives by Trade Unions, Associations and Organisations